Why a local outsourcing provider is better for your business

Outsourcing can be a complicated process, and it can be overwhelming trying to choose the right RPO or BPO provider for your business. There are many moving parts to consider, and it’s important that your provider can adequately meet the demands of your business.

If a business is already working with an outsourcing provider and plans to operate in another country, it’s common for them to work with their existing provider to build that infrastructure abroad. While that can be convenient, it can cause some potentially big issues.

For example, Ireland is a popular choice for multi-nationals and outsourcing programs due to our highly educated workforce and our direct gateway to the US and EMEA, but your provider needs to know how to leverage the Irish market effectively to make your outsourcing program as successful as possible. Which isn’t easy if you’re not local to Ireland.

That’s why working with a local outsourcing provider that knows the market is almost always the best option. In this blog, we outline the advantages of choosing a local outsourcing provider compared to a provider with little presence in a country.

Knowledge of the local employment market is key

Whether it’s outsourcing your recruitment process (Recruitment Process Outsourcing), or contracting non-essential business tasks to a third-party provider (Business Process Outsourcing) or any other form of outsourcing, the success of outsourcing a function of your business lies with the quality of the people behind it.

That’s why your provider needs to know the employment market inside-out that’s local to your outsourcing program. If your outsourcing provider has little presence in the country, they simply won’t have as much knowledge of the employment market as a local provider.

Employment markets like the United Kingdom and United States are completely different to the likes of Ireland. Things like where specific talent is, what’s available in the market, as well as information on what the candidate is looking for is what gives a local provider the upper hand.

For example, if you’re currently working with a UK outsourcing provider and looking to expand into Ireland but the provider has little-to-no presence or experience in Ireland, they will run into challenges when acquiring talent and ensuring that your outsourcing program operates successfully.

They might not know what areas or counties have the kind of talent for what’s required, or even have a sufficient pool of candidates to ensure that your workforce levels remain consistent and as efficient as possible.

With the economy thriving and unemployment rates in countries across the globe at the lowest in years, highly-skilled talent is in high demand. This makes it particularly hard to source and acquire talent, so it’s important that your provider can navigate and leverage that market as effective as possible.

Employment legislation should also be considered

If you’re operating in a different country, you’ll need to get to grips with the local employment legislation.

Your outsourcing provider should have an in-depth understanding of employment rules and regulations present in the country you wish to operate in. If they don’t, your company could be vulnerable to heavy penalties and fines.

As a result, this can increase your recruitment costs and have negative effects throughout your outsourcing process. On top of that, it can delay the setting up of your business’s outsourcing program until your provider has the infrastructure build.

A local outsourcing provider will have this infrastructure in place, as well as an in-depth knowledge on how to acquire quality talent for your outsourcing program and comply with the rules and regulations required.

Looking for an outsourcing provider?

Based in Ireland, Cpl has been a leading outsourcing provider for Irish and international businesses for over 15 years. We have access to over 1.6 million candidates and our specialists in our field. See how we helped one of the world’s largest pharmaceutical manufacturers Pfizer grow their workforce across Ireland.

Click here to request a free consultation with one of our Recruitment Process Outsourcing experts and discuss how we can grow your business.