MOTOR INJURY CLAIMS HANDLER
My client has a long tradition in the Irish market, writing non-life insurance business here over 200 years. We are one of the largest insurers in the Republic of Ireland with an extensive range of Commercial and Personal lines products. My client is looking for positive and enthusiastic person to join our Injury & Liability team.
You’ll need to be a driven and motivated team member with a hardworking, can-do attitude and a real passion for delivering excellent claims results. You will have strong technical, negotiation and organisational skills.
RESPONSIBILITIES:
- This job involves providing ongoing advice and guidance to our customers & other teams in the company. You will be mostly desk based engaging with Solicitors, Service Providers & other experts regularly. You will also engage with colleagues in our Dublin, Galway & Belfast operations and be part of our Claims team.
- The person we are looking for understands the requirements of Injury Claims such as policy indemnity, reserving, and how to proactively manage an injury claim to conclusion in line with our company processes and procedures.
- You will assess claims against relevant criteria and use your experience to identify actual or potential issues - involving others as appropriate to minimise leakage and protect the interests of the client & the company.
- You will undertake claims reviews with Brokers & Policyholders - ensuring you represent my client in a professional & competent manner & that you can articulate in person & via correspondence an accurate summary of the claim.
- You will manage customer interactions in an efficient, courteous and timely manner to deliver high standards of customer satisfaction.
- Naturally you will therefore be an expert communicator who can relate well to customers and colleagues alike.
- As part of a busy team of up to 10 claims handlers, you will contribute to the delivery of the team targets by achieving your own objectives effectively.
- Finally, a high level of enthusiasm, resilience and a good sense of fun will stand you in good stead.
REQUIREMENTS
- 1 to 2 year’s Injury claims handling experience or a background of working in a legal environment would be very advantageous.
- Prior experience of negotiating claim settlements essential
- APA Qualified & working towards obtaining your CIP or ACII qualification.
If you are interested in this position, please hit the 'Apply Now' button or email [email protected] for more information.
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