Business Support Specialist

JO-2504-550576

NEW ROLE : Business Support Specialist within pharmaceutical/chemical manufacturing Co Laois.

Midlands – Co Laois, commutable from Offaly, Kildare, North Tipperary and surrounds

CPL are working with our client partner to hire a Business Support Specialist for their GMP certified chemical production facility in Laois. The plant has been purpose built to support their client portfolio who are primarily in the Bio- Pharma, General Pharma and API manufacturing industries.

Due to increased business, they require a Business Support Specialist. This role combines key responsibilities of a Buyer and Customer Service Specialist. This role plays a central part in managing vendor relationships, supporting purchasing activities, and ensuring seamless communication across departments. With a strong focus on data accuracy, trend analysis, and customer service, the role contributes to the overall efficiency of the supply chain and supports strategic decision-making through business intelligence and reporting tools

Role

• Continuously update competitor knowledge within both off-price and full-price sectors to ensure the business is positioned as the premier off-price destination.

• Maintain and develop the best position with vendors to ensure we are the exclusive or first point of contact for any off-price activity.

• Maintain a high level of trend awareness for responsible departments and the market in general.

• Feed ongoing ideas and strategies internally to all relevant teams, including Marketing, Upload and E-commerce, ensuring the buying function is up to date with all developments.

• Assist departments with following purchasing procedures, as well as following up on their orders to ensure accuracy.

• Create supporting spreadsheets and other related documentation as directed.

• New Vendor & Customer Set-Up.

• Conduct business user master file audits.

• Analyze costing inputs/trends for each product category.

• Manage seasonal order purchases and reorders, ensuring deliveries are received on schedule.

• Ensure clear and timely vendor communication in a concise, accurate, and professional manner.

• Process vendors’ purchase orders and follow up to ensure on-time deliveries, correct pricing, terms, and specifications.

• Handle special projects/research for the department.

• Standardize and manage supply chain data to streamline operations from vendors.

• Assist in the direct site's purchasing of materials and deliverables.

• NLPE/NPI strategic actions

• Business Intelligence and Data Analysis

• Use Power BI and other business intelligence tools to create reports and dashboards for export operations.

• Analyze export data to identify trends, inefficiencies, and areas for improvement.

• Develop key performance indicators (KPIs) and metrics to track export performance and operational efficiency

Requirements

• Experience in procurement or a related field.

• Certifications in dangerous goods handling (IATA, IMDG, and DOT) preferred.

• Understanding of global supply chain dynamics and international market trends.

• Experience with data analysis and creating data visualizations.

• Strong problem-solving abilities and analytical thinking.

• Outstanding written and verbal communication skills.

• Proficiency in procurement software and tools.

• Strong negotiation skills

• Strong written and oral communication skills

Get in touch with me for further information : Deirdre Murphy on 01 614 6178 or [email protected]

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