Client Care Coordinator Required, Blanchardstown
Our client is a fast growing homecare company with offices spread across Ireland. They require an experienced scheduler for their Blanchardstown office. This is an onsite role.
Your responsibilities as a Client Care Coordinator will include but not limited to:
- Coordinating care assistants schedules on a daily basis.
- Address any operational issues arising in relation to customer care calls.
- Ensure all clients have a permanent care team assigned to them
- Deal with any scheduling queries and respond accordingly
- All emergency cover assigned until 10am the next working day
- Ensure clients are informed of all time changes
- Ensure all schedules are assigned 2 weeks in advance
- Ensure weekly allocated hours are correct.
- Liase with Care Manager on start dates for new carers
- Reports completed on the shared drive by 12pm on the last working day
- All shifts covered 2 weeks in advance
- Weekly reporting
We are looking for a candidate with a minimum 1 year experience in a similar role.
To find out more please apply or contact me at: [email protected] / +35387-1176208
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