Our client:
This client creates innovative storage and data management solutions that help accelerate business breakthroughs and deliver outstanding cost efficiency.
Role Overview:
- Research and identify solutions to software and hardware issues L3
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
Your Profile:
- Fluent in Hebrew skills both in writing and speaking (C1/C2 level)
- Experience in Technical Support L3 role
- Hardware/software troubleshooting
- SQL, Database principle, query building, Networking, TCP\IP, Windows, Linux, NTP, SMTP, LDAP, SAML ,Virtualization, troubleshooting, customer satisfaction/interaction, understanding of Storage concepts and infrastructure.
What we offer
- Competitive salary depending on Experience - plus bonus annually
- Great work environment and full training provided.
- Permanent contract directly with the client.
- Office Cork - Hybrid- remote opportunities
- Career progression.
- Generous relocation package.
Sounds interesting? Send your CV now to [email protected] and start a conversation faster than anyone else. Under the partnership, I can provide the best coaching and recruitment support.
Why Apply Through Cpl?
- I will help you refine your search and present you with the most relevant opportunities that maybe are not advertised elsewhere.
- I will help you update your CV, prepare for job interviews and educate you on specific market insights.
- I have strong relationships with hiring managers and can get your CV in front of the right person rather than getting lost in an inbox of applications
Hebrew, Hebrew speakers, Hebrew In Ireland, NFS, CIFS, SAN , iSCSI, TCP/IP, RAID, DNS, NIS and AD, UNIX/Linux configuration, administration and technical support, NAS and/or SAN storage and surrounding infrastructure, AWS Cloud solutions, Google Cloud solutions, Microsoft Windows environment configuration
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