Role Overview
- Provide maintenance and support services for applications and operating systems
- Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
- You work with cross-functional teams to ensure the smooth implementation of IT projects.
- Participation in the development and improvement of knowledge base articles and training materials.
- If you cannot solve the problem, you forward it to the next support level.
Your Profile
• Fluent German and good English skills
• Previous experience in a helpdesk or service desk support role.
• Familiarity with operating systems, software applications and hardware components.
• Customer-focused mindset with a passion for exceptional service.
The Offer
Permanent contract
Career opportunities
Office job - Berlin
Sounds interesting? Send your CV to [email protected]. Under the partnership, I can provide the recruitment process from a to z.
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