Service Advisor

Flexsource NI is currently recruiting for a Service Advisor on a temporary full-time basis, covering the Belfast area, with a starting salary of £13.05 per hour

Responsibilities:

With a full copy of the Job Duties and Person Spec available on request, you will:

·        Be responsible to the Fleet Systems Coordinator for the provision of workshop service-reception and related administrative duties.

·        Act as a service receptionist and or meeting and greeting customer callers, answering telephone calls, taking messages and handling email correspondence.  

·        Keep the workshop service reception area running smoothly, taking care of the administrative and reception tasks that make the service reception area function.  

·        Receive and respond to customer queries, to liaise with the Workshop Technical Manager, Shift Team Leader and Technicians as necessary, produce job-cards and update all information systems as required.

·        Undertake a range of fleet related administrative tasks as allocated.

Requirements:

• One years previous experience in a similar role
• One years experience of phone based and in person customer service
• One years administrative experience, to include use of Microsoft office and specialist IT systems