TECHNICAL SUPPORT AGENT – GERMAN SPEAKER
Are you interested in IT? Do you want to start your career in a multicultural environment and have the opportunity to explore Ireland? Do you speak Danish? Great! This is for you!
What do we offer?
· Base annual salary of €32,000
· Full-time, permanent Contract with IBM
· €500 Relocation Support
· Career Progression
· Working from Home until further notice
· Flexible working hours and shifts
· 21 days holidays + 1 company day + Birthday & 9 Bank Holidays off
· Discounted Health Plan, PRSA and Bike to Work Scheme
· Full-paid Training and Free E-Learning
What do you need?
· Fluent near-native level (C1/C2) of Danish (written and oral) and Fluent English (C1)
· High school diploma (STX, HHX, HTX, HF or another equivalent leaving certificate)
· Recent work experience and professional understanding of customer service
· Able to work in a team and team & personal related target
What is going to be your task?
· Responding to clients via phone, e-mail, or web tickets
· Deliver B2B service to customers who directly contacted you
· Providing an excellent experience of support to the customers
If this is the change and the challenge you need, don’t hesitate! Please apply your CV to [email protected] , and feel free to contact me any time if you have any questions