Assistant Manager – Retail Sales
Minimum 2 years in retail sales (tile/wood sales experience is a significant advantage)
Key Responsibilities:
- Support the Manager setting and achieving sales targets
- Implement strategies to boost store profits
- Recruit, interview, and train new employees
- Manage store rosters, time sheets and annual leave
- Foster a positive and productive work environment
- Ensure delivery of exceptional customer service
- Handle customer inquiries and resolve issues efficiently
- Oversee stock levels and place orders as needed
- Manage weekly store deliveries
- Rotate stock in warehouse and shop floor
- Support the store manager achieve store budgets
- Handle and process customer orders
- Maintain a clean and organized store environment
- Develop and maintain expert knowledge of tile and wood flooring products
- Stay updated on industry trends and new product lines
- Ability to load and unload tiles/wood (some heavy lifting required)
Ideal Candidate Profile:
- Positive attitude with a kind nature and friendly demeanour
- Strong work ethic and ability to use own initiative
- Team player with excellent communication skills
- Proven leadership and people management skills
- Strong problem-solving and decision-making abilities
- Excellent organizational and time management skills
- Proficiency in retail management software and MS Office suite
Availability
- Willing to work weekends as required
- Flexible to adapt to changing schedules
Benefits:
- Performance-based bonuses and commission
- Employee discount on store products
- On-site parking
- Opportunities for career advancement within a growing company
- Opportunity for continuous learning and career growth
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