Major international payments technology company is looking for new team members.
Are you looking for a job to take your first steps in a financial customer service position or to further build your experience?
Role: Customer Support Agent with fluent Dutch and English
Responsibilities
- Answering customer questions over the telephone, according to the indicated processes and procedures
- Providing correct information to the customer such as balance statements, requests for additional cardholders and increasing credit limits
- Dealing with resistance conversations in a customer-friendly manner
- Providing product and service information upon customer request
Requirements
- Fluent Dutch and English
- You live within a radius of approximately 1 hour travel time to/from Barneveld and you like to come to our office (no hybrid/work from home)
- You are looking for something for a longer period of time
- Ideally, You have experience in customer service (personal, telephone)
.
Salary: Up to 2750 gross per month
Benefits: Holidays pay, Company parties, cycling plan, free parking, pension, travel allowance
Working Days/Hours: Rotational shift pattern - between 06:30am and 10pm (no night shifts)
Location: Barneveld, The Netherlands
Contract: Permanent
Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you!
Sounds interesting? Reach out with your CV today for a confidential conversation!
