Customer Service Representative – Evening Shift (17:00-01:00 Mon to Fri)
Our client, a Galway based healthcare business, seeks to hire a customer service representative who is a collaborative team player, approachable, personable, and able to build strong relationships with others. This is a permanent role reporting to the customer service manager.
If you are keen to start customer service career or to further develop your current skills this organisation offers fantastic training.
Working Hours: 5pm to 1am Monday to Friday, on-site. Hybrid options available after probation period.
RESPONSIBILITIES:
- Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products
- Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures
- Representing the company in a professional, courteous and efficient manner
- Complete documentation to in-house standards and be compliant with all in house procedures.
- Reporting to the Customer Service Team Leader
REQUIREMENTS:
- Fluency in spoken and written English
- Strong communications skills
- Keen attention to detail and the ability to effectively manage multiple tasks simultaneously
Please apply today if you are interested or contact [email protected] for further information.
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