In this role, you will provide an excellent customer service and work closely with medical professionals and sales representatives handling all customer service-related activities.
Responsibilities and tasks
- Communicate directly with customers either by telephone or electronically
- Handle and resolve customer complaints
- Provide pricing and delivery information
- Process orders, forms, applications and requests
- Communicate and coordinate with internal departments
Skills and Competencies
- Fluent French, Fluent English and at least B2 German
- Experience in customer support or order management role
- Good computer skills with experience using Excel, Word, Outlook
Salary and Benefits
- Annual salary depending on experience - range between €35,00 to €40, 00 EUR
- Corporate pensione plan
- Continuous training and upskilling opportunities
- Office based
- Employee Share/Stock purchase plan
Working Hours: Monday to Friday office working hours
Location: Friedrichsdorf (Hesse)
Sounds interesting? Apply with your resume
Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you
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