Are you a people person with a passion for providing exceptional customer service? My client is looking for a friendly and organised individual to join their team as a Front Desk Receptionist. In this role, you will be the first point of contact for guests, ensuring a smooth and welcoming experience from start to finish.
Key Responsibilities:
- Greet and assist guests
- Handle guest requests and resolve any concerns promptly
- Maintain accurate records and manage reservations
- Process payments and issue receipts
- Manage phone lines, emails, and other communications
- Ensure a clean, organized, and professional work environment
Qualifications:
- Minimum of 2 years experience as a Receptionist
- Strong communication and interpersonal skills
- Ability to multitask and stay calm under pressure
- Previous customer service or front desk experience preferred
- Basic computer skills and knowledge of office equipment
- Availability to work flexible hours, including weekends and holidays
- Positive attitude and team-oriented approach