Role: Onsite Support
Location: Quickborn
Role Overview
- Provide maintenance and support services for applications and operating systems
- Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
- You work with cross-functional teams to ensure the smooth implementation of IT projects.
- Participation in the development and improvement of knowledge base articles and training materials.
- If you cannot solve the problem, you forward it to the next support level.
Your Profile
• Fluent German and good English skills
• Previous experience in a helpdesk or service desk support role.
• Familiarity with operating systems, software applications and hardware components.
• Customer-focused mindset with a passion for exceptional service.
The Offer
Salary: 37k-39k EUR
Permanent contract
Monday to Friday normal working hours
Career opportunities
Office job
Sounds interesting? Send your CV to [email protected].
#helpdesk #servicedesk #customersupport #ITsupport #germany
