Cpl in partnership with our client Pfizer are seeking a Learning Management System Specialist to join the team for a 12 month fixed term contract at their site in Cork, Ringaskiddy. This is a hybrid working role.
Role Summary
Accountable for the day-to-day management and operation of the Pfizer Learning Management System (PLA) and associated training documentation. The Role has responsibility for carrying out tasks pertaining to training compliance with site quality sops and regulatory requirements.
The role is required to partner with relevant departments and requires confidentiality, initiative, flexibility and capability of handling significant peaks in workload and to relate to a very wide range of departments and individuals within and outside the organization.
General Responsibilities
• Ensure strict adherence to site policies/procedures, cGMP and environmental, health and safety regulations.
• Ensure all training activities are maintained in a constant state of compliance and audit readiness in line with current regulations, Pfizer Quality Standards (PQS) and business needs. All related training procedures and documentation are maintained accordingly.
• Safety and housekeeping considerations.
• Execute responsibilities in line with Data Integrity principles.
• Ensure resolution of and/or appropriate escalation of issues.
• Demonstrating company values and Pfizer competencies.
• Ensure that all training department metrics are reported on time.
• Provide subject matter expertise and support for systems, technologies and products.
• Identify Continuous Improvement opportunities and progress Continuous Improvement projects.
• Participate in decision making in consultation with relevant stakeholders.
• Support the introduction of new products.
• Authors, tracks, review for adequacy and/or ensure timely closure of commitments (Regulatory Agency, investigation, audit and other).
• General support of the Quality Systems and compliance monitoring through the following; internal and external audits and dealing with queries from other functions.
• Training for system users/participants.
• Area/departmental weekly/monthly reporting.
PLA Function
• Manage and maintain the PLA System in compliance with Data Integrity requirements.
• Design and develop LMS activity structures that align with business objectives including pre-work activity.
• Publishing of CBT(Computer base training) e-learning material software to PLA.
• Site contact for live documents within the Learning Management System.
• Register/assign learners to activities where required.
• Upload attendance and training scores into PLA.
• Act in an advisory capacity on PLA and training documentation issues to site personnel.
• Produce training reports for business analysis and audit requirements as required.
• Assist with testing of new courseware within LMS to check correct tracking and completion.
• Work with Global Learning Systems Team for enhancing and maximizing LMS processes related to business needs.
• Create and maintain LMS user accounts for Contingent workers where required.
Documentation Function
• Act as an approver of Training documents in the learning management system inclusive of PPI (PDOCs/PLA Interface) where required.
• Independently responding to correspondence/queries
• Management of archive, storage, retrieval and destruction of training documentation processes.
• PDOCs Document Control Management for creation, Updates and Approval of PDOC documents for Site Training.
• CICR(Central Index of Company Records) system manager for training archiving documents.
Systems & Equipment Proficient use of Office Systems & Equipment:
• Use and maintain of any training automation software.
• Use and maintain Computer Systems to support daily activities in the department.
Data Analysis. Maintain, gather and analyze data for various purposes:
• BCP (Business Continuity Plan) reports and data storage of training history in accordance with site SOP.
• Department activities(e.g. Meetings)
• Programs & Events (e.g. Training classes, Audits)
• Compile and prepare reports
• Compile and prepare scorecards/metrics
Training Coordination
• Implement Training Plans process improvements.
• Monitor site in time training completion and coordinate training actions for audit readiness.
• Participate in the coordination of the Induction programme.
The above is not meant as an exhaustive list other duties and responsibilities may be assigned in line with area Goals & Objectives and business requirements.
TRAINING AND EXPERIENCE
Education:
• Third level qualification in a technical field is preferred. Exceptions may be considered where relevant experience and correct attitude, and behaviours exist (this may be supplemented by further education in parallel).
Experience
• 3 years previous Pharma Learning Management experience in a similar role is preferred.
• Exceptions maybe considered e.g. other LMS.
• Experience in dealing with Regulatory compliance desired.