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Office Support - the most in-demand jobs | 2024

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​The most in-demand role in Ireland’s office support sector are senior administrators. Employers want experienced professionals with the flexibility to work on-site. When making a career move, office support candidates seek opportunities that promise development, flexible working options and annual salary increases.

Most in-demand job: Senior Administrator

Salary range: €35,000 – €40,000

1. What qualifications and experience are employers seeking in senior administrator candidates?

In 2024, senior administrators are the most in-demand professionals within Ireland's office support sector. Employers are looking for candidates with advanced proficiency in Microsoft packages, including Excel and PowerPoint, for managing data and streamlining workflows.

Candidates require significant experience and proven longevity in administrative roles. Flexibility and a willingness to work on-site are also crucial, allowing them to collaborate closely with others in the office.

2. What kind of benefits can senior administrators expect to receive?

In Ireland’s office support sector, benefits are greatly influenced by two factors – seniority and organisation size.

3. What flexible or hybrid working arrangements are being offered to senior administrator candidates?

As with other roles within the office support sector, senior administration candidates should expect their roles to be office-based for the first six months of onboarding and training. After this period, flexibility varies, for example, most Executive Assistant (EA) and Personal Assistant (PA) roles offer hybrid arrangements, blending office and remote work. However, more junior administrative roles typically remain office-based due to the need for closer supervision.

Three things office support candidates want from their employer in 2024:

  • Career progression and development opportunities – Career advancement, training and promotion opportunities are important to office support candidates, especially those more junior. Within the sector, benefits such as healthcare plans, employer pension plans and annual bonuses are only available to those above a certain level, this is a crucial reason behind the need for progression.

  • Flexible working options – Although many office support roles require a presence in the office five days a week, those who are more senior may be offered more flexibility. This includes hybrid working. Flexibility relies completely on the individual employer’s needs.

  • Annual salary increases – An attractive part of career progression is annual salary increases. These are a fantastic way for employers to show appreciation and recognition.

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