Flexsource NI are currently recruiting for a Admin Officer on a temporary full-time basis, covering the Newtownards area, with a starting salary of £11.98 per hour
Offering a wide range of social housing related services, our client has an ambitious 3 year plan for investment in the economy through social housing, construction and employment opportunities.
For you:
· The chance to work with Northern Ireland’s largest social housing provider
· Be part of a project to improve peoples quality of life through secure housing schemes
· Be supported with access to first class training and continued development.
Responsibilities:
With a full copy of the Job Duties and Person Spec available on request, you will:
· Verification of tenancy related information for Universal Credit Housing Cost and Rate Rebate Claims via the accurate provision of data using internal information systems and online portals
· Processing Third Party Payment applications and managing notifications to internal stakeholders
· Accurately updating systems in regard to claims and applications, ensuring changes are communicated to internal stakeholders
· Analysing spreadsheet data and verifying it against information recorded on systems related to Universal Credit and Welfare Supplementary payments;
· Establishing and maintaining user accounts for internal systems, including setting up new Benefit and Budget Calculator accounts, maintaining a record of accounts assigned for the purpose of management, and responding to requests for accounts as required;
· General office support duties such as answering phone calls and email enquiries, updating spreadsheets and databases, filing and archiving documents
Requirements:
· At least one’s years of experience within a similar position. Previous customer service skills, strong telephony skills and previous call handling experience would be advantageous
· 5 GCSE’s to include English and Math or equivalent level qualification
On Offer:
· £11.98 per hour
· Generous holiday entitlement
· Pension contribution
· Learning and development opportunities
The successful application will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process.