Location: Amsterdam, onsite

Language: English

Salary: €35,656

Contract: Permanent

- Eligible to work in the Netherlands (hold EU passport or permanent residence)

Your key responsibilities

You will be intensely involved in; you will define the problem, propose, and refine the solution.
You will also play an important role in the development, configuration, and deployment of the overall solution.
You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope.
You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Requirements

L2/L3 support in the Entertainment domain/Video Operations for the Media and Content Delivery Network (CDN). Looking for experienced resources who have an Operations background and mindset.
Scope mainly includes L2/L3 Support which includes Pro-active Incident prevention, Incident Management, Triage, Managing the application support, Escalating to Vendors where required as part of Incident process, Reporting Incident progress, closure etc.
Provide Operation/Maintenance support on the CDN that supports the Video STB and OTT platforms.
Work closely with the Level 1/Level 3 team on incidents in the affiliate and provide direct follow-up to vendor if required.
Develop custom scripts for the automation of certain operational tasks and service monitoring of the CDN solutions.
CDN consists of the Origin and the CDN to support STB and OTT customers.

Knowledge & Skills

• Hands-on experience with video systems (Origins and CDN)

• Understanding of OTT Delivery protocols (HLS, Dash, HSS etc.)

• Experience with DRM systems (PlayReady, FairPlay, Widevine)

• Hands-on with Linux and Networking protocols like DNS, HTTP, TCP/IP etc.

• Hands-on with monitoring tools like Grafana, Kibana, Nagios and Conviva.

• Hands-on with administering databases, Python application scripts and storage systems

Your benefits

Interested? Feel free to apply using the link above or reach out to me at [email protected]

#LI-NB2