Position Information

Servisource, part of the Cpl Group, are seeking to appoint a team of Compliance Administrators who will be required to work on a business process outsourcing (BPO) project with our client.

This role will on a fixed-term contract basis for approximately 6 months, and the working hours will be full-time Monday to Friday 9am to 5pm.

This role with involve fully remote working however the potential candidate must be willing to travel to Dublin to complete training and attend meetings with our client.

Duties of the role include but are not limited to the following:

•        Monitoring all operational processes and procedures using a compliance management platform to ensure conformity with all legal regulations and ethical standards.

•        Overseeing all compliance for applicants – reviewing documents, adhering to GDPR requirements.

•        Maintaining registers of members of the designated profession.

•        Verification and processing of applications for registration and recognition of qualifications gained outside the State.

•        Communicating with applicants via email and telephone to request information and answer queries on the registration / recognition process.

•        Answering inbound calls using appropriate telephone system

•        Performing other duties as directed by the Supervisor.

Role Requirements

•        Prior experience in a customer facing / administrative role is desirable.

•        Proficiency in the English language.

•        Strong written and verbal communication skills.

•        Strong organisation skills with the ability to prioritise effectively.

•        Ability to work in fast paced environment, both independently as well as part of a team

•        Proficient ICT skills and knowledge of Microsoft Office suite.

About Us

Servisource, part of the Cpl Group, is a leading provider of high quality and innovative recruitment, care, and support services, with over 20 years’ experience across a number of sector specialities

With over 200 employees in 10 offices across Ireland and the United Kingdom in Dublin, Dundalk, Cork, Galway, Limerick, Belfast, Leeds, Redcar, Middlesbrough and Bradford, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is a very exciting time to join our company. 

Organisational Benefits

We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we recently listed as the 7th Best Place To Work in the large category in Ireland, we are recognised as one of the Best Places To Work for Women, and we are also listed as 24^th in the Best Workplaces Europe 2023 (Best Large Workplaces Category) of 3,000 eligible organisations across 4 categories. Cpl also have attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity and Inclusion.

What we offer: 

·        Competitive Financial and Benefits package 

·        Flexibility and Smart Working Practices 

·        Health & Wellbeing initiatives

·        Career Development Progression opportunities

·        Further Learning & Development opportunities

·        Vibrant Sports & Social club

Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate and apply our Core Values: 

·        Customer focused 

·        Accountability  

·        Responsibility 

·        Empowerment 

·        Effective communication 

·        Respect 

*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate*

All applications will be treated with the strictest of confidence

 If you wish to apply for the above role, please send an updated copy of your CV to [email protected], with the reference JO-2411-543780 in the subject bar of your email.