CPL Recruitment is delighted to be recruiting for a Customer Service Administrator on a permanent full-time basis, based in Ballynahinch with salary of up to £28,000 per year.

Our client:

· A first class, leading player in electronic manufacturing, providing a wide range of services.

· Over 50 years in business servicing clients in NI, ROI, GB, Europe and further afield, with growing headcount throughout 2024.

· Able to trade with the EU Single Market and full access to the UK Market.

The role:

With a full copy of the Job Spec available on request, you will:

· Forge long-term, meaningful and trusting relationships with our client’s customers.

· Be a central point of contact for any customer requests and concerns with an ability to answer questions effectively and accurately.

· Assist with marketing plans, and the design of social media content and marketing materials.

· Review account performance, maintain and monitor customer portals, review and update orderbooks and generate accurate, detailed reports.

The person:

· Previous experience in a customer facing role, ideally within the manufacturing and engineering vertical.

· Excellent communication skills; verbal and written, with an ability to communicate with all levels within the business.

· Self-starter, able to hit the ground running and strong business acumen.

· Proficiency in MS Office packages.

· Able to work under pressure and meet deadlines.

On offer:

· Salary to be discussed at interview.

· Positive, upbeat, inclusive working environment.

· 4 day working week – currently being trialled along with some hybrid working.

· Career progression and development opportunities.

· Life Assurance up to 1x salary.

· Employee Assistance Program.

To apply, contact Wes McCullough by clicking on the Apply link.