Customer Services Administrator
Flexsource (part of the Cpl Group) have a new opportunity with our Client who are seeking for an Customer Services Administrator, on a permanent basis for their busy facility in the Newry area.
Job Responsibilities
Working with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained. You will be responsible for processing orders on a computerised system from warehouses in UK, Ireland, dealing with customer queries and complaints.
Essential Criteria
Previous experience of dealing with customers in a service or sales role
Previous experience of dealing with large volumes of customer queries via the telephone and e mail
The ability to work in a team as well as individually
Sound working knowledge of Office Applications, especially Microsoft Excel
Excellent written and verbal communication skills
Good attention to detail
The ability to work under pressure and to deadlines
Desirable Criteria
Previous experience in a similar role
IT skills to include previous working knowledge of SAP
Qualification in Business, Customer Services or IT
Permanent position
Basic Salary £24,400 pa + £2k performance related bonus paid quarterly + 4% pension + Private Healthcare cover, 32 days annual leave, annual company pay reviews.
1 day remote working
Hours of work: 8.30am – 5.30pm and 4.30pm finish on Friday
Location: Newry Area.
Job Types: Full-time, Permanent