Field Service Engineer – Scientific/Hospital Laboratory Instrumentation
Leinster Based preferred, other locations can be considered
Full Irish driving license required.
Join this reputable company as their next Field service engineer. You will Provide technical support, repair, installation and commissioning of leading brands in Scientific instrumentation - Laboratory Instrumentation, Micro Blood/ Sample Analysers, Histology and Cytology instrumentation.
Responsibilities:
- Support a wide range of Scientific instrumentation located within the hospital, pharmaceutical and industrial environment, initially being OEM trained and working specific instrumentation.
- Provide technical support, repair, installation and commissioning of leading brands in Scientific instrumentation.
- Perform routine maintenance as per the manufacturer’s guidelines.
- Develop and maintain a good relationship with all customers.
- Work with service administration to schedule regular customer maintenance/breakdowns to ensure KPI targets are met.
- Has strong PC knowledge on Windows based OS both hardware and software?
- Assist with demonstrations, when required.
- To provide emergency assistance to customers, when required
- Document preparation and certificate issuing as candidate will be working in GMP and hospital laboratories.
- Maintain correct boot stock.
- Ability to work as part of the Service Team
- Full awareness and participation in relevant SOPs
- Work closely with managers and provide daily progress updates.
- Ability to work in a safety conscious manner and with consideration for customers to minimise their disruption.
What are the role requirements?
- Strong technical diagnostic capability, fault finding / problem solving, and judgement skills are essential in this role.
- Customer focused with a courteous and professional manner.
- Excellent communication skills, written & verbal.
- Strong interpersonal skills with the proven ability to work on your own initiative & as part of a team.
- Good organisational and timekeeping skills
- Ability to prioritise own workload, work to deadlines and deal with conflicting work pressures.
- Self-driven, results orientated with a clear focus on high quality and customer relationships.
Who exceeds in this role?
Top performers would have:
- Minimum of a Science Engineering degree or equivalent or 2 years relevant industry experience and qualifications
- Full clean driving license is essential.
- Experience in fault finding & problem-solving using PC software.
- Strong PC skills
- Successful completion of Garda Vetting
- Flexibility & availability to travel and work away from home when required.
What are some of the benefits of working at healthcare for this company?
- Competitive salary and bonus structure
- Fully expensed company vehicle
- Lunch allowance
- Employee Assistance Program
- Pension, Life assurance, income protection
- Educational Assistance
- Training academy
- Enhanced annual and life leave.
- Employee engagement initiatives and a dedicated internal employee communication platform WorkVivo
- Supportive colleagues to learn from and enjoy company social outings, parties, and events.
For more information, please reach out to [email protected]
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