We are hiring French speakers for a Quality Analyst role in a Global Multinational professional services company .
Key Responsibilities:
- Review quality samples agreed upon by the client
- Perform analysis on quality trends and flag quality related risks to the project leadership
- Provide feedback to sales reps to follow approved guidelines, procedures, processes in a consistent way
- Conduct root cause and other data analysis
- Act as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operation
- Be proactive and suggest improvements that drive individual and team results
- Participate as project team member in problem prevention and continuous improvement projects
- Provide QA progress reports to Quality Lead
What you need to success in this role:
- Be able to fluently read, write, speak and comprehend French language
- Preferred at least 1 year of experience in a Quality focused role Reporting skills
- Experience in Salesforce or other CRM tools
What we offer:
Salary: 35k
A friendly, unique and diverse multicultural team that fosters a positive, high-performing and celebratory team environment
Location: Dublin, Grand Canal with facilities and amenities
Hybrid model
Fully paid training on systems and tools
Paid holidays, sick days and training sessions
Healthcare from day one
Pension contributions and Share options
If you are interested in this role and want to know further, please send me your updated CV at [email protected]