I have an exciting new role for an IT Service Delivery Manager.
· You would join the company and lead change management processes to ensure IT transitions with minimal disruption.
· Plan and execute changes and maintain auditable documentation.
· You would also ensure that there is a timely resolution of IT incidents and risks.
· Implement strategies to minimize their impact, and conduct regular reviews with auditable records
· Manage annual reviews of IT policies and procedures, updating documentation to reflect service and compliance changes.
The role will give you a senior position within the company and the ability to interact with senior stakeholders and vendors. The role is hybrid, and the HQ is based in Maynooth.
Experience required is as follows.
· Proven ability to coordinate and execute IT change management processes, including running CAB meetings and maintaining auditable records
· Strong background in managing IT incidents and risks, implementing mitigation strategies, and conducting regular reviews.
· Experience in managing IT policies and procedures, ensuring updates align with changes in services, standards, and regulations
· Proficiency in IT cost management, including invoice processing, budgeting, and financial oversight
· Hands-on experience in tracking and maintaining IT assets, including physical, virtual, and service-related assets, with a focus on audit readiness
The role is hybrid, and the HQ is based in Maynooth.
LI-MSK
