Learning and Development Specialist

Role - Learning and Development Specialist

Location – Dublin 18

Contract type – Permanent, Fulltime

Work model – Hybrid / Onsite

Working hours - This position is for the Day shift but flexibility will be required to deliver training for the evening shift (could be up to 7pm or 10pm). 

Job Description:

The Learning & Development Specialist is accountable for the design and delivery of all

appropriate L&D solutions and training for employees and management enhancement

and development within the Covalen @ Client program. They will ensure enhancement

& development training is provided for employee development. They will be responsible

for management new role on boarding, enhancement & development.

The Learning & Development Specialist will be working within and promoting the

Company Values – Be Brave, Be Wise, Be Proud and Exceed.

Duties and Responsibilities

• Creation, implementation and delivery of new & existing training solutions, content, policies & procedures for employee and management development.

• End to end ownership of both planning and execution responsibilities for assigned projects, including planning, design, delivery of various product and tool training programs.

• Creation and execution of closed-loop feedback mechanisms to determine the efficiency and impact of the project.

• Working with diverse stakeholders to conduct organisational, departmental, and individual ongoing training needs analysis and design training solutions accordingly.

• Identification of trends and areas of development opportunity to drive continuous improvement.

• Responsible for ensuring all required staff have the required knowledge once training is rolled out and complete.

• Ensure training solutions are in place for the succession planning and development of employees towards management roles.

• Point of contact and advisory to operations on employee enhancement & development.

• Produce standard and ad-hoc training reports as needed.

• L&D knowledge expert for operational & support function management.

• Review measurement tools, metrics and feedback to gauge the effectiveness of training.

• Work with and deploy learning solutions via our internal learning management system for the site.

• Required to be flexible in their working and adaptable to a range of activities in any given day.

• Required to have flexible working hours where needed.

• This position may involve domestic & international travel to company events, conferences, clients and Covalen locations.

Essential Competencies:

The suitable candidate must have a deep-rooted passion for delivering success. The

suitable candidate will have formidable experience and working knowledge of:

• Strong ability for planning and scheduling and working towards deadlines

• Comprehensive knowledge of Learning and Development frameworks

• Uses data to advance ideas and influence others. Strong organizational skills to keep projects focused and on track.

• Ability to work independently, take on large amounts of responsibility and condense a variety of strong opinions in a dynamic environment.

• Coaching and mentoring skills

• Presentation skills

• People Management

• Passion for developing others & self

• High level of energy, drive, enthusiasm, initiative and commitment

• Communication & interpersonal skills

• Proficiency in Microsoft office suite

• Excellent attention to detail

• Must be a good team player

• Flexible and innovative

Candidate Experience:

• At least 1 year experience in a management role with training experience and/or minimum 2 years’ experience in an L&D position (Essential)

• Previous experience in mentoring/coaching

• Qualification in Learning and Development highly desirable.

• Strong communication skills in English language (both written and verbal).

• Have strong people management skills with a proven record of delivering and transferring knowledge to others via training.

• Ability to work independently and collaboratively; must be able to manage multiple projects simultaneously and execute decisions with good judgment and discretion.

• Have a proven track record in providing developmental feedback, mentoring and one to one coaching, up to and including management level.

• Demonstrated ability to perform well in a rapidly changing environment and across multiple teams.

• Be capable of analysing data and recognizing trends and themes, and able to use experience to relate to the real environment.

• Experience with developing content for virtual or self-paced learning solutions, virtual communities, performance support tools, self-assessments, videos, and curated micro learning.