Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities. WBA Digital and IT Solutions Ireland Ltd (WBA D&ITS) is designed to support innovation in healthcare technology with the agility to respond quickly to WBA’s operational needs through a 24/7 ‘follow the sun’ model. WBA D&ITS optimizes pharmacy software platform operations by centrally managing selected digital pharmacy products.
Our people are the reason for our success, and our focus is to scale and grow our Dublin office, simultaneously delivering work for Walgreens. We believe in hiring great people, and we want to ensure everyone has the best possible work experience every day. Together we strive to deliver 'More joyful lives through better health!'
We are seeking a Product DevOps and Delivery Lead to oversee the fully automated build, test, and deploy systems essential for software development. As a key member of the engineering leadership team, this role involves coordinating the DevOps team to assess, prioritize, and enhance tooling for all aspects of the development lifecycle. The successful candidate will also support the other team members in defining and executing the DevOps roadmap as part of the Engineering Playbook.
This is a hybrid position based in our Dublin 2 offices.
What you will do:
- Coordinate the DevOps team to implement, evolve, and maintain Continuous Integration, Test, and Deployment pipelines.
- Contribute to the definition and execution of the DevOps Strategic Plan, in alignment with engineering leadership.
- Collaborate with architecture teams to ensure proper non-functional scoping (e.g., obsolescence management).
- Maintain and monitor DevOps dashboards to ensure visibility into performance and operational status.
- Ensure configuration management of systems and applications is consistent across all SDLC stages.
- Lead application development and deployment processes, ensuring adherence to quality control standards.
- Operate with an 'automate-first' mindset, driving collaboration with architecture, development, and QA teams.
- Develop resources, methods, and tools for delivering Agile practice services in partnership with Agile Delivery Engineers and Managers.
- Perform root cause analysis for system and process issues, ensuring solutions align with DevOps principles.
- Act as a bridge between technical and non-technical stakeholders, ensuring alignment and clear communication.
- Drive change management initiatives to implement new tools and processes, fostering adoption and scalability.
You will be able to:
- Facilitate collaboration across engineering, architecture, and QA teams to deliver efficient and scalable solutions.
- Drive innovation in DevOps tooling and processes, prioritizing automation and continuous improvement.
- Develop and execute strategic plans in alignment with organizational goals.
- Manage risks and dependencies effectively, ensuring smooth delivery.
- Communicate effectively across teams, fostering a collaborative and transparent environment.
- Build consensus and driving initiatives forward across teams and stakeholders, even without direct reporting relationships.
What you need to have:
- A degree in IT, Engineering, or a related field (qualifications in Project or Program Management are desirable).
- 5+ years of progressively responsible experience, ideally within a complex pharmacy or healthcare organization.
- Strong knowledge of Agile methodologies (Scrum, Kanban) and software development lifecycle processes.
- Familiarity with Agile techniques like user stories, continuous integration, test automation, and pairing.
- Hands-on experience with JIRA and Confluence.
- Proven ability to manage risks and facilitate collaboration across diverse teams.
- Certificates such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or Azure DevOps Engineer Expert are preferred.
- The ability to see the bigger picture and connect technical decisions to long-term business objectives.
- The ability to influence stakeholders and build consensus across diverse teams and functions.
You need to be experienced with:
- Configuration management tools and CI/CD pipelines.
- Cloud architecture fundamentals.
- Agile delivery frameworks and methodologies.
- Monitoring and maintaining dashboards for performance tracking.
- Coaching and mentoring teams in DevOps and Agile practices.
- Leading cross-functional collaboration to deliver complex technical projects on time and within scope.
- Communicating technical strategies and decisions to non-technical audiences, ensuring clarity and buy-in.
What We Offer:
- A leadership role with a direct impact on shaping DevOps strategies and practices.
- Opportunities to work with cutting-edge technologies and automation frameworks.
- A collaborative and innovative work environment focused on continuous improvement.
- Career progression opportunities within engineering leadership.
- A hybrid working model with flexibility and a supportive team culture.
- Access to learning and development resources, including certifications.
- Competitive salary and comprehensive benefits package.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
WBA Technology Center is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, age, family status, disability, religion, sex, sexual orientation, gender identity, nationality or ethnic origin.
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