Summary
- Salary Range: €35,000 per annum
- Location: Dublin 4
- Model: Hybrid
- Contract: 1 year contract (possibility to renew/convert to permanent)
- Shift: 8am-5pm or 9am - 6pm
My client is seeking to hire a motivated and proactive Field Sales Representatives for either the Heat Pump or Insulation divisions, representing the business to promote and sell heat pump systems/insulation products to residential and commercial clients. You will engage with customers to understand their heating, and cooling insulation needs, provide expert advice on product options, and deliver customised solutions that enhance comfort and energy efficiency.
Key Responsibilities:
- Review quality samples agreed upon by the client
- Perform analysis on quality trends and flag quality related risks to the project leadership
- Provide feedback to sales reps to follow approved guidelines, procedures, processes in a consistent way
- Conduct root cause and other data analysis
- Act as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operation
- Be proactive and suggest improvements that drive individual and team results
- Participate as project team member in problem prevention and continuous improvement projects
- Provide QA progress reports to Quality Lead
- Conduct QA evaluations per client requirements
- Conduct coaching sessions and training refreshers as required
- Analyze Satisfaction Survey results recommend improvement efforts
- Act as Subject Matter Expert SME for QA evaluations
- Contribute to the QA Team's development and share knowledge within the team
- Administer the QA issue repository and ensure all escalations are properly addressed
- AD hoc QA projects as required
Skills and Competencies
- Fluency in English and French
- Eligibility to work in Ireland
- Preferred at least 1 year of experience in a Quality focused role
- Reporting skills
- People Development Feedback Coaching
- Experience in sales is preferred but not essential
If you are interested in knowing more, reach out via mail - [email protected]
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