One of the major IT companies is looking for an ambitious IT/service desk professional to join their growing team in Berlin.
Role Overview
- Providing L1.5 level support for selected applications
- Solving technical problems and faults
- Supporting and advising users
- Compliance with service level agreements
What you should have:
- Technical know-how: Experience in IT support
- Problem-solving skills: Analytical thinking, structured working methods and the ability to solve complex problems
- Communication: Excellent German language skills (C1/C2), strong communication and presentation skills
- Customer orientation: Empathy, patience and a focus on customer satisfaction
The Offer
- Competitive Base Salary - up to 40k
- 28 days of annual leave
- Permanent contract.
- Use of the international training database, which always has the latest training available.
- Transparent promotion opportunities
- Relaxed team atmosphere
- Opportunity to make international contacts.
- Modern, very well-connected office.
- Hybrid work model
Location: Berlin
Sounds interesting? Send your CV to [email protected] and we can discuss this or other positions in Germany.
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