Technical Support Specialist - SAP MM (Materials Management)
Are you passionate about solving technical challenges and supporting SAP MM systems?
Join our dynamic team in Berlin as a Technical Support Specialist and contribute to the success of one of the leading IT companies in the industry.
Your Responsibilities:
- Provide L1.5 level support for SAP applications, ensuring optimal availability and performance.
- Diagnose and resolve technical problems and faults efficiently.
- Support and advise users, ensuring their satisfaction and productivity.
- Adhere to service level agreements and maintain high standards of quality.
Your Skills:
- Technical Expertise: Solid understanding of SAP MM module and experience in user administration.
- Problem-Solving: Analytical thinking, structured approach, and ability to tackle complex issues.
- Communication: Fluency in German (C1) for effective interaction with colleagues and users.
- Customer Focus: Empathy, patience, and a commitment to delivering exceptional customer service.
- Experience: Minimum of 1 year in roles such as Help Desk Technician, Desktop Support Specialist, or similar positions, preferably in automotive or manufacturing.
What We Offer:
- Competitive salary of €37,000 - €39,000 per year based on experience.
- 28 days of annual leave to recharge and maintain a healthy work-life balance.
- Permanent contract with opportunities for growth and development.
- Access to an international training database with the latest industry updates.
- Transparent promotion paths and a supportive team environment.
- Chance to connect with colleagues from around the world.
- Modern, well-connected office with a hybrid work model.
Ready to make a difference? Apply now and join our team of dedicated professionals.
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