Training Coordinator

Training Coordinator

This position supports the manufacturing site.

Key Objectives/Deliverables:

Training Coordinator Portfolio Management

·        Identify, analyze, and determine solutions regarding learning gaps.

·        Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance.

·        Create, revise, and implement training and related documents, ensuring all documents are well written and executable.

·        Evaluate effectiveness of existing and planned learning interventions.

·        Oversee the portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet the needs of the business.

·        Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data.

·        Stay abreast of the breadth of learning solutions to guide business partners to the most effective learning methods, solutions and outcomes.

·        Benchmark within Learning and Development organizations in other Lilly sites, seeking sharing and replication opportunities.

·        Conduct usability testing as required.

·        Share business metrics and interpretations with management.

Client Management

·        Actively participate in area/function project and process teams.

·        Analyze/understand the assigned business area/function, including business goals, job titles and descriptions, key duties, and responsibilities.

·        Monitor client satisfaction of learning program implementation. Share results with management and make recommendations.

·        Surface improvement opportunities within Training Compliance.

·        Consult across the assigned business area/function to ensure training plans align with business plan, strategic direction, and compliance and ethics.

·        Effectively communicate updates for projects and assignments.

Curriculum Architecture and Assignment

·        Identify target audience for specific learning intervention.

·        Create and maintain duty-aligned curricula with business partners and support curricula owners in the business.

·        Ensure accuracy and appropriateness of target audience definitions for courses owned by assigned business area/function in the Learning Management System (LMS).

·        Troubleshoot curriculum architecture and assignment and resolve issues.

·        Implement centrally-developed process improvements in local area.

Instructor Delivery

·        Ensure internal instructor/facilitator qualification process is executed.

Basic Requirements:

·        Experience in technical writing

·        Demonstrated program/project management skills

·        Experience with learning & development and SOP business processes

·        Demonstrated ability to establish strong business relationships

·        Demonstrated ability in communication, conflict resolution, judgment and managing complex issues

·        Working knowledge of business area/function

·        Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements

·        Ability to work independently and in a team environment

·        Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals

Additional Preferences:

·        Experience working in a GMP-regulated environment

·        Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Veeva QualityDocs)

·        Experience in supplier oversight

·        Ability to effectively partner outside functional area

·        Ability to navigate complex organizations

·        Strong organizational skills

·        Demonstrated ability to coach others

·        M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education

Education Requirements:

·        Bachelor’s Degree or 2+ years of experience in a Learning & Development role

Other Information:

·        Travel may be required.

·        8 hour days – Monday – Friday. Work outside of standard hours may be required. WFH may be accommodated up to 2 days week with prior approval.

·        Applicant will work in various areas within a manufacturing site. Allergens are likely in the manufacturing environment. Mobility requirements and exposure to allergens should be considered when applying for this position. 

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