Managed Service Programmes

Hiring, monitoring and managing IT support, customer care, back office or fulfillment functions can be expensive, time-consuming and inefficient. Partnering with a Managed Service Provider who can do that for you is much more cost-effective than hiring, training, and retaining your own employees.

Cpl Managed Services invests heavily in understanding our clients’ business and takes responsibility for delivering on service commitments, within a fixed budget. We offer a tailor made, end-to-end solution on a price-per-event basis, which maximises the value of your resourcing spend across all channels of recruitment.

Our service delivery management team:

• Is drawn from the customer care, shared services, systems integration and consulting industries
• Employs more than 3,000 people delivering services in 14 languages
• Has extensive experience of establishing, managing and optimising labour-intensive services on a pan-European basis
• Supports more than 28 international markets across the EU and APAC regions

Whatever you need – contract, flexible or permanent recruitment – our managed services will help you achieve better delivery by planning ahead for required resources.