Icon Talent Consulting Managed Service Programmes

Talent solutions to drive future business success.

Hiring, monitoring and managingĀ IT support, customer care, back office or fulfillment functions can be expensive, time-consuming and inefficient. Partnering with a Managed Service Provider who can do that for you is much more cost-effective than hiring, training, and retaining your own employees.

Cpl Managed Services invests heavily in understanding our clients’ business and takes responsibility for delivering on service commitments, within a fixed budget. We offer a tailor made, end-to-end solution on a price-per-event basis, which maximises the value of your resourcing spend across all channels of recruitment.

Our service delivery management team:

  • Is drawn from the customer care, shared services, systems integration and consulting industries
  • Employs more than 3,000 people delivering services in 14 languages
  • Has extensive experience of establishing, managing and optimising labour-intensive services on a pan-European basis
  • Supports more than 28 international markets across the EU and APAC regions

Whatever you need – contract, flexible or permanent recruitment – our managed services will help you achieve better delivery by planning ahead for required resources.

Interested? Or just have a question? Make an enquiry!

Benefits of Managed Service Programs

  • Cost savings and predictable spend
  • Flexible service
  • Access to professional staff
  • Increased service levels
  • Greater scalability
  • Shifting the compliance burden

Our Specialisations

We specialise in providing the people to power businesses in every category:

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