Admin Officer

Flexsource NI are currently recruiting for a Admin Officer on a temporary full-time basis, covering the Newtownards area, with a starting salary of £11.98 per hour

Offering a wide range of social housing related services, our client has an ambitious 3 year plan for investment in the economy through social housing, construction and employment opportunities.

For you:

·        The chance to work with Northern Ireland’s largest social housing provider

·        Be part of a project to improve peoples quality of life through secure housing schemes

·        Be supported with access to first class training and continued development.

Responsibilities:

With a full copy of the Job Duties and Person Spec available on request, you will:

·        Verification of tenancy related information for Universal Credit Housing Cost and Rate Rebate Claims via the accurate provision of data using internal information systems and online portals

·        Processing Third Party Payment applications and managing notifications to internal stakeholders

·        Accurately updating systems in regard to claims and applications, ensuring changes are communicated to internal stakeholders

·        Analysing spreadsheet data and verifying it against information recorded on systems related to Universal Credit and Welfare Supplementary payments;

·        Establishing and maintaining user accounts for internal systems, including setting up new Benefit and Budget Calculator accounts, maintaining a record of accounts assigned for the purpose of management, and responding to requests for accounts as required;

·        General office support duties such as answering phone calls and email enquiries, updating spreadsheets and databases, filing and archiving documents

Requirements:

·        At least one’s years of experience within a similar position. Previous customer service skills, strong telephony skills and previous call handling experience would be advantageous

·        5 GCSE’s to include English and Math or equivalent level qualification

On Offer:

·        £11.98 per hour

·        Generous holiday entitlement

·        Pension contribution

·        Learning and development opportunities

The successful application will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process.