The role of the Grade IV Assistant Staff Officer is a client facing and administrative role within the administration team of the BreastCheck Unit responsible for the provision of front-line service to all service users attending and contacting the BreastCheck Unit.
· Provide reception/phone support to the service users of BreastCheck in a timely and efficient manner
· Ensure the efficient day-to-day administration of area of responsibility prioritising the workload of the administration team around the needs of the service user
· Engage in training and provide cross cover for Grade IV Unit Scheduler, Grade IV Data Officer, Grade IV PA and Grade IV Assessment Secretary when required
· Ensure that deadlines are met and service levels maintained in the provision of
· Support the preparation and issuing of office documentation (results, , reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy
· Ensure that archives and records are accurate and readily available
· Perform other administration duties appropriate to the post as may be assigned by the Unit Manager/Supervisor
· Responsible for the provision of cross cover for other Grade IV roles within the unit at times of absence, leave and in line with service needs.
· Compile and correlate patient data for intermittent reviews