Branch Lead - Insurance

BRANCH LEAD - INSURANCE 

My client, a leading independently owned insurance broker, is seeking to hire a Branch Lead to oversee their Personal Lines Team. As Branch Lead, you will manage a team of three customer advisors and will have responsibilities such as ensuring the team are meeting their monthly targets and managing compliance and quality requirements.

Responsibilities:

· Supervision of the branches new business and renewal retention delivery in line with monthly targets, ensuring that all associated processes and documentation are completed within a timely manner.

· Oversight of quality and regulatory standards across all client interactions.

· Ensure that all required reporting and month end processes are completed in a timely manner.

· Engage with colleagues across the branch network to ensure optimum client experience, maintaining close communication and collaboration with other Branch Leads/ Managers.

· Oversight of the team’s performance, ensuring ongoing feedback takes place with each team member.

· Cascade company and team relevant updates.

· Co-ordinate induction of new entrants into the team.

· Facilitate knowledge transfer across the team.

· Identify opportunities to streamline processes/ activity to provide efficiencies and an enhanced customer experience.

Requirements:

· Must have relevant insurance qualifications e.g. CIP / MDI/ ACII Skills

· Experience & knowledge of the general insurance broking environment in both new business & renewals

· Strong interpersonal skills

· Time management and organizational skills

· Ability to focus and execute key business drivers in line with departmental strategy

· Analytical, creative & driven

· An enthusiastic & committed team player who will lead by example

· Self-motivated, flexible, determined & target focused

· A Strong communicator

If you are interested in this position, please hit the 'Apply Now' button or email [email protected] for more information.

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