Cpl is delighted to have partnered with a leading hospital group, providing high-quality healthcare in Ireland. There is currently an excellent opportunity for a Medical Secretary/Practice Manger to join their team based in Waterford.
Responsibilities:
- Deliver a patient centered excellence experience to all patients and stakeholders internally and externally.
- Manage all Contractor, visitor, and patient pathways daily, adhering to policies and procedures and ensuring a professional service is always delivered.
- Distribution and tracking daily of key registration process for all internal stakeholders.
- Manage car park enquires in conjunction with the facility and senior management team.
- Manage call volumes and action all queries in an efficient and professional manner
- Responsible for the health mail platform and referrals.
- Manage the outpatient clinic diary schedule, liaising with Consultants to ensure efficient distribution of all consultant rooms.
- Responsibility for the smooth running and admission of all patients attending the admissions desk daily.
- All Insurance & revenue collections are completed daily.
- All reports are actioned daily and distributed internally and externally to stakeholders as required.
- Responsible for end of day cash reporting.
- Flexibility in roster to ensure all patients are checked in by end of day
Experience:
- Two years’ experience in a similar role
- Business/Secretarial Qualification
- Excellent working knowledge of Microsoft Office Packages.
- Medical Secretary experience is highly desirable.
