Are you ready to lead the opening of one of Belfast's most exciting new luxury destinations? The Moxy Hotel Belfast, part of the prestigious MHL Hotel Collection, is seeking an experienced Nights Manager.
As part of our dynamic team, you'll help redefine overnight service, ensuring every guest enjoys a seamless, safe, and unforgettable stay.
Opening 2025, Apply today to have a conversation to discuss further!
About The Moxy Hotel:
Located in the heart of Belfast City Centre, the Moxy Hotel combines luxury with a bold, playful edge. Priding themselves on delivering unforgettable guest experiences while setting new standards in hospitality.
Role Overview;
As the Nights Manager, you will have overall responsibility of guests’ comfort and security during the quiet hours. You’ll oversee the completion of daily procedures, ensure a high standard of service, and lead the night team in delivering exceptional hospitality.
Key Responsibilities:
- End of Day Operations: Accurately complete end-of-day procedures and reports, ensuring efficiency and attention to detail.
- Guest Experience: Maintain a warm and professional overnight service, exceeding guest expectations through continuous attention to detail and customer focus.
- Property Security: Safeguard the property and its guests by managing overnight security procedures.
- Team Leadership: Oversee Reception and In-Room services, ensuring a smooth operation throughout the night.
- Service Excellence: Uphold the highest levels of service and hospitality, ensuring every guest feels valued and cared for.
What We’re Looking For:
- Experience in a similar role within the hospitality sector.
- Strong organisational and multitasking skills with a focus on accuracy.
- Exceptional communication and customer service abilities.
- A proactive problem-solver with a calm and professional demeanour.
- Leadership skills to inspire and manage the night team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for growth within the MHL Hotel Collection.
- A supportive and inspiring work environment in Belfast’s newest luxury destination.
- The chance to be part of an innovative, guest-focused team.
If this sounds like an opportunity that could potentially be of interest to you, simply get in touch with Nathaniel Ferris by applying to this advertisement or giving me a call.