Company
Our client has over 150 years of experience in the shipbuilding industry. They specialise in designing and producing maritime equipment such as steering, rudder, control, and manoeuvring systems, winches, superyachts, and more. The company also provides spare parts, installation, repair, maintenance, and other services.
What you will do:
- Responding to and resolving spare parts inquiries through follow-up with Vendors regarding, parts arrival dates, no longer available or substitution of components, delivery dates and corresponding issues, invoicing, etc.
- Contributing to overall customer satisfaction by promptly handling urgent calls, emails, and messages when necessary, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Checking the orders have the correct prices, discounts, and product numbers
- Collaborating with other departments to ensure sales, purchasing, queries, and deliveries are handled efficiently.
What you need to have:
- Fluent in German (B2-C1) and English (C1).
- 1-2 years' experience with clients, order management, data entry
What you will get:
- Salary: €47,000 - €54,000 per annum (depending on experience)
- Terms: Full-time, permanent contract
- Office Location: Hamburg - Hybrid Model (2/3 days remote working)
- Benefits: 13 months, Christmas + 30 days holiday entitlement, Healthcare, Team building activities, Gym contribution, Travel Allowance & Company Car
Interested in this role or looking for a job in Germany? Contact me at [email protected]