Service desk staff required for Dublin City
My client is a large professional who provides a range of services and solutions. They are seeking a service desk Co- Ordinator for immediate start to look after the Ireland and UK support of the business
You must have customer service, call centre background or have worked in reception/front of house. This is a fast-paced role and experience is required.
The successful candidate will be required to
· Provide excellent customer care to our client’s customers
· Create reports
· Trouble Shoot and create solutions
· Provide flexibility for clients with requirements
· Answer tickets
· Respond to clients within SLA’s
The ideal candidate will be required to have
· Previous customer care experience within hospitality, call centre or a receptionist background
· Excellent communications skills
· Ability to work on own initiative and solve problems
· Good team player