Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Clinical Connectivity Specialist to join the team. Based in Dublin, the role is hybrid.
You will report directly to the Healthcare Technology Manager.
B. Braun is one of the world’s leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies.
Your Role!
We are seeking a highly motivated and skilled Clinical Connectivity Specialist to join our clients growing team. This role will suit a highly motivated professional to deliver on-going service to customers through IT Support through-out the lifecycle of installed IT products.
Key Responsibilities:
· To identify and deliver customer integration and connectivity requirements and collaborate with members of the Hospital and Ambulatory Channel teams to deliver national projects
· To provide a source of expert knowledge on B. Braun IT solutions as well as general IT Topics (Networking, Security, HL7, Server Configuration etc) both internally and externally
· To provide ongoing support to customers post project completion both remotely and onsite
· To assist in the training, building and development of Smart Pump Drug Libraries with key departments in install bases
· To present and demonstrate the use and benefits of our products to existing and potential customers.
· To maintain high standards of communication both internally and with Key stakeholders within B. Braun accounts
· To act as a point of contact for all IT product related communication Internally and externally
· To build strong relationships with key stakeholders within hospitals
· To contribute knowledge and expertise to the Hospital and Ambulatory channel’s business strategy
· To support the development of reference sites and key opinion leaders to support the Hospital and Ambulatory channel’s strategy
· Development of collaborative relationships with the local and global organisation, as well as third party providers
· To work with the marketing function to develop real world evidence that our systems provide
· Evaluate business requirements and expand knowledge and skill base as necessary
· To ensure the Sales team is equipped with the relevant required technical knowledge and skills to enable them to fulfil their sales role in a professional, effective and efficient manner.
· Work with the Sales Team to develop and implement effective sales strategies in line with the company’s expectations.
What you need!
· B.Sc. (Hons) in Biomedical Engineering
· Alternatively a degree (Hons) Electrical / Mechanical Engineering or Computer Science
· Proven experience building customer relationships.
· Experience within IT server and/or networking support
· Proven experience of hospital IT integration
· Experience of the local healthcare sector
· Training and coaching experience
For full details and job spec, email your CV to [email protected] or call Tina at +353 1 2784701 / 087 6811990. Thornshaw Scientific is a leading life sciences recruitment specialist. www.thornshaw.com
