The job: Content Review Analys - US market
The company is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses
The Team
You will be part of a growing team which task is to correct, improve, analyse and summarize the information of the automated system in accordance with the policy to improve the understanding, interaction, synchronization and speech tasks of the automated system.
Key Responsibilities
- Work with high profile tech/ evolving AI
- Verify and review information as per policy and guidelines.
- Make outbound calls when necessary as part of content moderation
- Follow all compliance and security measures relating to client data.
- Act on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Qualifications
- Excellent knowledge of American/US culture (Ideally you have lived and worked in the US for a number of years)
- Ability to work in a fast paced environment with minimal supervision
- Sense of ownership and pride in your performance and its impact on the team.
- Critical thinker and problem-solving skills
- Strong Team player
- Great interpersonal and communication skills
What's on offer
- €29,000 annual salary + annual Bonus
- Location: Dublin 3 - Office based
- Permanent contract
- Working hours: 9-18:00, 14 – 23:00, 21:00 – 6:00 am (candidate can work on the same shift or can rotate)
- Tax saver ticket
- Bike to work scheme
- Life Assurance
- Shit allowance after 10pm
Interested? Please, apply with your CV to [email protected]
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