I am recruiting for a Customer Service Representative based in Galway on behalf of our client, a leading industrial distributor based in Europe, supplying products to customers nationwide.
The ideal candidate will play a vital role in maintaining and delivering essential services and products to a growing client base and will be an experienced customer support professional capable of building long-term customer relationships while collaborating with internal teams to provide outstanding service. The role requires the ability to thrive in a fast-paced, dynamic environment, with a hybrid working option available after the training period and standard business hours.
Responsibilities:
- Build strong business relationships with new and existing customers.
- Collaborate with internal and external teams to ensure exceptional customer service.
- Handle customer requests and inquiries efficiently via phone, email, and web.
- Identify potential service improvements and contribute to their implementation when relevant.
Skills & Experience:
- Previous experience in a customer-facing role.
- Experience working with multinational organizations is a plus.
- Strong communication, organizational, and administrative skills.
- Flexible and proactive attitude.
- Open to embracing new ideas and initiatives.
- Passionate about delivering top-notch customer service.
- ERP experience is desirable.
Please contact apply today if you are interested or contact [email protected] for further info.
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