Role Overview
- Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions
- Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices.
- Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software.
- Monitor and address performance-related issues
- Provide advice, training, and corrections (permanent or temporary) to users.
Your Profile
- Fluency in German.
- Located in the Kassel area to commute.
- Motivation in technical support career.
- Knowledge or experience in the Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
The Offer
Salary: €40,000 - €42,000
Permanent contract
Career opportunities
Office job
Sounds interesting? Send your CV to [email protected]. Under the partnership, I can provide the recruitment process from a to z.
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