Flexsource NI are currently recruiting for a Housing Benefit Recovery Officer on a temporary full-time basis, covering the Lisburn area, with a starting salary of £12.38 per hour
Offering a wide range of social housing related services, our client has an ambitious 3 year plan for investment in the economy through social housing, construction and employment opportunities.
For you:
· The chance to work with Northern Ireland’s largest social housing provider
· Be part of a project to improve peoples quality of life through secure housing schemes
· Be supported with access to first class training and continued development.
Responsibilities:
With a full copy of the Job Duties and Person Spec available on request, you will:
· Be responsible for investigating customer circumstances with regards to their entitlements, following up on any arrears and overpayments and organizing for these to repaid.
· Performing a range of office support tasks such as; data entry on a range of internal systems and Microsoft packages, scanning, filing and archiving of confidential documents
Requirements:
· At least one’s years of experience within a similar position. Previous customer service skills, strong telephony skills and previous call handling experience would be advantageous
· 5 GCSE’s to include English and Math or equivalent level qualification
On Offer:
· £12.38 per hour
· Generous holiday entitlement
· Pension contribution
· Learning and development opportunities
The successful application will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process.