In this role, you will provide an excellent customer service and work closely with medical professionals and sales representatives handling all customer service-related activities.
Responsibilities and tasks
- Communicate directly with customers either by telephone or electronically
- Handle and resolve customer complaints
- Provide pricing and delivery information
- Process orders, forms, applications and requests
- Communicate and coordinate with internal departments
Skills and Competencies
- Fluent English and German (If you speak a 3rd language like Italian, French, Danish, Nordic will be a plus)
- Experience in customer support or order management role
- Good computer skills with experience using Excel, Word, Outlook
- Experience in accounts receivable tasks
- Ideally you have a degree in business or business administration or a professional credit management qualification
Salary and Benefits
- Annual salary depending on experience - range between € 35,00 to €40, 00 EUR
- Corporate pensione plan (fully paid by the company)
- Continuous training and upskilling opportunities
- Office based but possibility of working from home a couple of days a week after the initial training and onboarding period
- Flexi start
- Employee Share/Stock purchase plan
Working Hours: Monday to Friday office working hours, flexi time between 8am and 6pm
Location: Friedrichsdorf (Hesse)
Sounds interesting? Apply with your resume
Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you
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